Refund Policy

1. General

Thank you for choosing AspirationalDelights Digital pvt ltd. If you are not entirely satisfied with your purchase, we're here to help. This refund policy outlines the terms and conditions for refunds on our services and products.

2. Eligibility for Refunds

To be eligible for a refund, you must meet the following conditions:

• The request for a refund must be made at least 24 hours before the experience date.
• Different experiences might have different refund policy. Please read experience details page for refund policy of specific experience.
• Email for refund:

  letstalk@iamalive.app

3. Non-Refundable Items

Certain items and services are non-refundable, including but not limited to:

• Customized experiences that have been completed or partially used.
• Special promotions or discounted items.
• Gift cards.

4. Refund Process

To initiate a refund, please follow these steps:

• Contact our customer support team at

  letstalk@iamalive.app

  to request a refund.
• Provide your order number, proof of purchase, and reason for the refund request.
• Our team will review your request and notify you of the approval or rejection of your refund.

5. Approved Refunds

If your refund request is approved, we will process the refund to your original method of payment within 7-10 business days. You will receive a notification once the refund has been processed.

6. Changes to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website. Your continued use of our services after any changes constitutes your acceptance of the new refund policy.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

Email:

letstalk@iamalive.app

Address: